MESH wireless router APP Privacy Policy

Last Updated : 01.02.2023

Please take some time to familiarize yourself with our privacy practices and contact us if you have any questions.

introduction

 MESH wireless router APP Shenzhen Greenco Digital Co., Ltd. (hereinafter referred to as "Greenco Digital" or "we") is an application that provides you with services such as router management and Wi -Fi management.

We are well aware of the importance of personal information to you, and thank you for your trust in us. We will use this policy to explain to you how we process personal data and protect information privacy when you use Greenco Digital products, services and other apps to which this privacy policy applies (hereinafter collectively referred to as "our products and/or services") . Before using our products and /or services, please be sure to carefully read and thoroughly understand this Privacy Policy, and use our products and /or services only after confirming your full understanding and consent .

1. What information we collect and how to use it

(1) Realize the necessary functions for managing and controlling the router

1. Upgrade service

Greenco digital product software upgrade: We will collect the country code information of the mobile device (mobile phone, tablet, etc.) you are using , so that we can notify you in time that new product software is available and provide you with a better experience .

 MESH wireless router APP Software upgrade: We will collect your mobile device software installation list, App software version , region and language setting information so that we can notify you in time that new App software is available and provide you with a better experience .

2. Device management

We will collect your mobile device location information, mobile device MAC address, and mobile device IP address , so that you can use the device management function normally, so that you can judge whether the mobile device is connected to the managed WiFi, and can identify the currently connected WiFi Whether the device is the mobile device you are using, to prevent your mobile device from being mistakenly added to the blacklist, etc.

3. Router related settings

When you use router-related settings (such as: wireless settings, Internet settings, LAN settings, signal strength functions), it will involve the disconnection of WiFi between your mobile device and our products and /or services you use. In order to facilitate your mobile device to automatically reconnect to WiFi, we will obtain your mobile device location information to provide you with a better experience.

4. Regional services

when you useWhen using our products and /or services , we will collect the country code, time zone, and language information of your mobile device so that we can determine your country and region, provide you with specific functional services, and ensure that you use our products and /or Or service time-related functions work normally.

5. Login and register

We will collect your registered MESH wireless router APP  account and password information to ensure that you log out When the MESH wireless router APP  page (without logging out of the account) , entering the App again can automatically log in the account for you , providing you with a better experience .

6. Message reminder

When you enable the message reminder function, we need to collect the unique identification information of your mobile device ( IMEI/A n droid ID, etc.) , so that we can push the mobile device access message to you in time. If you don't need notification push, you can turn it off in "Personal Center - Notification Reminder".

7. About us

When you view the "About Us" content, we will obtain the software installation list and language information of your mobile device , so that you can directly access the  MESH wireless router APP Jump to other apps (such as Weibo, WeChat, QQ and other apps ) to get more information about our products and /or services , so as to help you get better services.

8. Scanning and shooting

When you use the  MESH wireless router APP When scanning the QR code and taking photos, we will access the camera permissions of your mobile device for scanning code recognition, taking photos, etc. You can turn off the camera permission to deny us access through the mobile device system settings , but this will prevent you from using this function. Please know that we will only obtain this permission when you allow authorization.

When you use a function that needs to capture images, we will access your mobile device camera permissions and album /storage permissions for image information collection and storage . You can turn off the camera permission and album /storage permission through the mobile device system settings to refuse our collection, but this will prevent you from using this function. Please know that we will only obtain this permission when you allow authorization.

(2) Functions necessary to ensure Wi-Fi security

In order to improve system security when you use our products and /or services, and prevent access by hackers or unauthorized personnel, we will collect your environmental characteristic value (ECV) ( by  MESH wireless router APP  Account, mobile device unique identification information , connected Wi-Fi account and value generated by location information ) to verify user identity.

(3) Please be fully aware that we do not need your consent to collect and use personal information in the following circumstances:

1. Related to national security and national defense security;

2. Related to public security, public health, and major public interests;

3. Related to criminal investigation, prosecution, trial and execution of judgments;

4. It is difficult to obtain the consent of the person for the purpose of safeguarding the life, property and other major legitimate rights and interests of the personal information subject or other individuals;

5. The collected personal information is disclosed to the public by the personal information subject itself;

6. Your personal information is collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;

7. Necessary to sign a contract according to your request;

8. Necessary for maintaining the safe and stable operation of our products and /or services provided, such as discovering and handling failures of our products and /or services;

9. Necessary for legitimate news reporting;

10. When it is necessary for an academic research institution to carry out statistical or academic research based on the public interest, and provide the results of academic research or description to the outside world, it de-identifies the personal information contained in the results .

2. Third-party websites and services

本隐私政策不适用于其他公司或个人提供的网站或服务（下称“第三方服务”）。为了给您提供更好的使用体验，我们的产品与/或服务内包含有以下第三方服务：友盟的《统计分析》SDK、MobTech的第三方登录SDK、阿里云的推送SDK。当您使用这些服务时，可能会收集您的信息。因此，我们强烈建议您花时间阅读该第三方的隐私政策，就像阅读我们的政策一样。鉴于第三方将独立地收集并处理您的个人信息，我们不对第三方如何使用并向您收集的个人信息负责，也无法控制他们收集并处理您的个人信息。

以下提供了当您使用上述特定第三方服务时，适用于第三方条款与隐私政策的示例：

第三方的隐私政策/SDK权限说明：

· 友盟+的《隐私政策》：https://www.umeng.com/page/policy

· MobTech第三方登录SDK的《隐私政策》：https://www.mob.com/about/policy

· 阿里云推送SDK权限说明：

· 其他第三方SDK使用说明：

三、格林科数码的安全措施

我们承诺保证您的个人信息安全。为了防止未经授权的访问、披露或其他类似风险，我们落实了合理的物理、电子与管理措施流程，保护我们从您对 MESH无线路由器 APP 使用收集的信息。我们将采取所有合理的措施保护您的个人信息。

您的个人信息全都被储存在安全的服务器上，并在受控设施中受到保护。我们依据重要性与敏感性对您的数据进行分类，并且保证您的个人信息具有最高的安全等级。我们保证通过访问这些信息来帮助向您提供我们的产品与/或服务的员工与第三方服务供应商具有严格的合同保密义务，如果未能履行这些义务，其将会受到纪律处分或被终止合作。同样，我们对以云为基础的数据存储设有专门的访问控制措施。总而言之，我们定期审查信息收集、储存与处理实践，包括物理安全措施，以防止任何未经授权的访问与使用。

我们将采取所有可行的步骤保护您的个人信息。但是，您应当意识到互联网的使用并不总是安全的，因此，我们不能保证在通过互联网双向传输时任何个人信息的安全性或完整性。

我们将对个人数据泄露行为采取相应措施，如将泄露现象通报相关监管机构，或在某些情况下依照使用法律（包括您当地的数据保护法律）向数据主体通报个人数据泄露行为。

访问、更新、更正、消除或限制处理您的个人信息

如果您是《通用数据保护条例（GDPR）》管理下的欧盟用户，您有权要求我们消除您的个人信息。如果GDPR之中有相关规定，我们将考虑该消除要求的合理性并采取包括技术措施的合理步骤。

如果您是《通用数据保护条例（GDPR）》管理下的欧盟用户，您有权限制我们处理您的个人信息，我们将考虑该限制要求的合理性。如果GDPR之中有相关规定，我们将只会根据符合GDPR中适用规定的方式处理您的个人信息，并在解除限制的之前通知您。

如果您是《通用数据保护条例（GDPR）》管理下的欧盟用户，您有权不受可能会对您产生法律效果、或者对您造成类似的重大影响的、完全基于自动化处理（包括剖析）决定的影响。

如果您是《通用数据保护条例（GDPR）》管理下的欧盟用户，您有权以常用的结构化格式接收您的个人信息，并将该信息传输给另一个数据控制器。

与您格林科数码账户中的个人信息相关的更多详细信息，您可以通过您的设备登入账户来访问与更改。

关于我们系统管理您个人信息的方式

如果您是《通用数据保护条例（GDPR）》管理下的欧盟用户，格林科数码将提供：

运用风险管理手段，提供系统的方法来管理与我们的员工、管理流程与信息系统相关的个人数据。根据GDPR，格林科数码将使用例如后列的方式：（1）设立数据保护官（DPO）负责数据保护；（2）建立数据保护影响评估（DPIA）等流

程。

四、个人信息主体注销账户

您可以通过客服或通过我们公示的方式申请注销您的账号。当您注销账号后，您将无法再以账号登录或使用我们的产品或服务。您将无法再通过此账号登录、使用前述服务，您曾经云绑定的设备也将自动解绑，您将无法无法远程管理之前已绑定的设备，您理解并同意，我们无法协助您重新恢复前述服务。
如您在谨慎考虑后仍决定要注销您的 MESH无线路由器 APP ID，您可随时通过发送电子邮件至abner.long@gs-link.cn与我们联络注销账号事宜。
对于需要人工处理的，我们将在15个工作日内完成处理。在注销账户之后，我们将解绑您该账号下所有绑定的设备，并依据您的要求，删除您的个人信息，法律法规另有规定除外。